Terms and Conditions

Last Updated: January 2026

Welcome to Webframer. These terms govern your use of our platform and directory services. By joining, buying, selling, or listing a business on Webframer, you agree to these rules.

1. Key Definitions

  • Webframer: The platform and company connecting digital service providers, clients, and listed businesses.

  • Freelancer (Seller): Users offering specialised digital services.

  • Client (Buyer): Users purchasing services.

  • Business Directory: A service where businesses can list their details for a subscription fee.

  • Project: The specific service offered by a Freelancer.

2. Business Directory Subscriptions

  • Subscription Models: Businesses may list themselves in our directory by choosing a monthly or yearly recurring subscription.

  • Payment & Renewal: Subscriptions are billed in advance. By subscribing, you authorise Webframer to automatically charge your saved payment method at the start of each billing cycle.

  • Cancellation: You may cancel your subscription at any time through your account settings. Access to the directory listing will continue until the end of your current paid billing period.

  • Accuracy of Listings: Businesses are solely responsible for ensuring their contact details, services, and descriptions are accurate and comply with our Community Standards.

  • No Endorsement: A listing in the Webframer Business Directory does not constitute an endorsement or guarantee of the business by Webframer.

 3. Account & Security

  • Eligibility: You must be at least 18; minors (13-18) may only use the site via a parent or guardian’s account.

  • One Account Rule: Users are limited to one active account.

  • Safety: You are responsible for all activity on your account and must keep your login details secure.

4. Working Together: Orders & Delivery

  • Project Creation: An order begins once the Client’s payment is confirmed.

  • Deadlines: Freelancers must deliver by the set date; late work allows Clients to cancel.

  • Automatic Completion: Orders are marked “Complete” 3 days after delivery if the Client does not respond.

5. Payments & Financial Rules

  • Platform Custody (Escrow): Webframer holds payment securely and only releases it to the Freelancer once the work is approved.

  • Stay on the Platform: All payments and communications must go through Webframer.

  • Penalty: Attempting to pay off-site is a breach; Clients agree to pay a US $10,000 fee if they bypass the platform.

6. Intellectual Property & Ownership

  • Ownership Transfer: Once a Client pays in full, they own the copyright to the delivered work unless stated otherwise in the offer.

  • Webframer’s Rights: We own the platform’s design, code, and brand.

7. User Conduct & Content Rules

  • Confidentiality: Freelancers must treat all Client info as “highly sensitive”.

  • Prohibited Content: No adult content, illegal services, phishing, or malware.

  • No Harassment: We have a zero-tolerance policy for bullying or discrimination.

8. Liability & Dispute Resolution

  • “As-Is” Service: We provide the platform but are not responsible for the quality of individual projects or directory listings.

  • Resolution Centre: Use our built-in tools to settle disagreements first.

  • Arbitration: Disputes for North American users are settled through individual arbitration.

9. Closing Your Account

  • Deactivation: You can close your account at any time, but you remain responsible for outstanding payments or subscription obligations.

  • Suspension: Webframer can disable accounts for rule violations or poor quality.

10. General Terms

  • Official Language: The English version of these terms is the only legally binding one.

  • Changes: Continuing to use the site after an update means you accept the new version.

  • Choice of Law: For North American users, these terms follow the laws of New York State.